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Successful trials pave way for Danelec and TeamViewer powered maritime IoT

Partners developing standardised technology to replace complex, often unreliable VPNs

Birkeroed, Denmark and Goppingen, Germany – Danish ship technology specialist Danelec Marine and TeamViewer, a leading global provider of secure remote connectivity solutions, have completed trials of an innovative, low-cost and simple to deploy system for ship data transfer and remote access. As an alternative to Virtual Private Networks (VPN) for Internet of Things (IoT) connectivity, the Danelec and TeamViewer solution promises to lower costs and boost access flexibility while relieving the technical workload on IT teams and enabling more uptime for digital vessel and fleet management applications.

Danelec and TeamViewer have worked closely together to develop a customised version of the TeamViewer IoT agent, that perfectly embeds into the Operating System of Danelec’s Vessel Remote Server (VRS) and launches on-demand. The system enables a secure ship-shore connection to be established quickly and easily, with a user-friendly interface providing remote access management centrally for a whole fleet. This reduces the IT department's burden of enabling remote access while providing a foundation for secure and easy to manage access for employees and third parties.

Three Danelec Customers took part in the trials, which started in August 2020 and finished in December. Cypriot ship management company Interorient used the solution on five vessels, easily meeting success criteria based on pre-Annual Performance Testing of the VDR and remote data download. Interorient generated further operational savings by using remote access to optimise the configuration of a new VDR and its connected sensors, as well as exploring new applications.

“Combining the convenience and security aspects of TeamViewer with the VRS has given fleet managers new opportunities for any remote actions or root cause analysis capabilities from shore. Also, simple tasks like the remote calibration of sensors can now be carried out whilst the vessel is deployed and without interrupting any onboard workflows,” said Patrick Giezen, IoT Solutions Excellence Manager, TeamViewer.

“The system answers our customers’ need for easier installation and management of secure remote access, and is relevant for OEMs looking to integrate low-cost, standardised remote access into their products or platforms,” said Casper Jensen, CEO, Danelec Marine. “The VRS with TeamViewer IoT offers an affordable and simplified first-step into digitalisation, where remote access to all vessels in a fleet is managed centrally, providing new levels of flexibility for service teams working with individual vessels and sub-systems.”

“The maritime sector is a great example of how different industries need customised solutions, and we are happy to have Danelec as a strategic partner for the development of an industry-tailored product,” said Lukas Baur Executive Vice President, Solution Sales at TeamViewer. “The solution is the basis for Condition Based Monitoring and AI-based Predictive Maintenance, as well as other smart solutions for efficient and sustainable ship operations.”

About Danelec Marine 

Danelec Marine develops technologies to optimise the safety, cost, and performance of marine operations. Based outside of Copenhagen, Denmark, the company is a leading manufacturer of Voyage Data Recorders (VDR), Electronic Chart Display and Information Systems (ECDIS), and ship-2-shore data solutions, with products installed on more than 6,000 vessels worldwide. Danelec is committed to providing the most effective product and services that help customers in the marine industry to meet changing regulations and to operate more efficiently through the application of data collected onboard and accessed in the cloud. www.danelec-marine.com

About TeamViewer 

As a global technology company and leading provider of a connectivity platform, TeamViewer makes it possible to remotely access, control, manage, monitor and repair devices of all kinds - from laptops and mobile phones to industrial machines and robots. In addition to the high number of private users for whom the software is offered free of charge, TeamViewer has more than 550,000 paying customers and helps companies of all sizes and from all industries to digitise business-critical processes by seamlessly networking devices. Against the backdrop of global megatrends such as the rapid spread of internet-enabled devices, increasing process automation and new, location-independent forms of work, TeamViewer has set itself the goal of proactively shaping the digital transformation and continuously using new technologies such as augmented reality, artificial intelligence and the Internet of Things for product innovations. Since the company was founded in 2005, TeamViewer's software has been installed globally on more than 2.5 billion devices. The company is headquartered in Göppingen, Germany, and employs more than 1,300 people worldwide. In 2020, TeamViewer recorded billed revenues (billings) of around 460 million euros. TeamViewer AG (TMV) is listed on the Frankfurt Stock Exchange as an MDAX company. Further information on the company can be found at www.teamviewer.com.